Shipping Policy

Shipping Policy

At Ropem Phones, we aim to get your order to you quickly and safely.

Delivery Options

  • Within Nairobi: Same-day or next-day delivery (depending on order time).

  • Outside Nairobi: 1–3 working days via trusted courier partners.

Delivery Charges

  • Delivery charges are calculated at checkout and depend on location.

  • Free delivery may apply on selected promotions or bundled offers.

Order Processing

  • Orders confirmed before 2 PM are usually dispatched the same day.

  • You’ll receive a confirmation call/SMS before delivery.

Tracking Your Order

  • You can reach our support team at 0715 555 522 to track your delivery.